Frequently asked questions

Frequently asked questions about Terminko

These answers help businesses quickly understand how Terminko supports daily operations and where the platform is heading next.

What is Terminko?

Terminko is CRM and booking software for appointment-based businesses, with calendars, clients, staff, services, locations, analytics, and public booking.

Can customers book online?

Yes. An active business can publish a page at terminko.ba/{slug} and accept phone-verified guest bookings.

How does a business start with online booking?

The business configures its profile, services, team, and availability, then shares its hosted Terminko booking page with customers.

Which regions are supported?

The region selector covers Bosnia and Herzegovina, Serbia, Croatia, Austria, Germany, and the United Kingdom, with product focus on the Balkans, DACH, and CEE.

What is planned for future releases?

Future product phases are planned to add online payments, custom and white-label domains, room and equipment scheduling, loyalty programs, and memberships.

How can a business get started?

A business can use guided registration or contact the Terminko team for assisted setup of the profile, location, and first access.

Can I control what each team member can access?

Yes. Terminko has role-based access control: give each team member a role — owner, administrator, a ready-made limited front-desk role, or a custom role you define — and those permissions apply across bookings, clients, services, locations, analytics, finances, and settings, so areas like finances stay owner-only until you choose to share them.

Talk to the Terminko team